Colombia-based call center workers who provide outsourced customer service to some of the nation’s largest companies are being pressured to sign a contract that lets their employer install cameras in their homes to monitor work performance, an NBC News investigation has found. Six workers based in Colombia for Teleperformance, one […]
Read Time : 7 Minutes
MA police use drone technology for surveillance and public safety
Last June, the Metropolitan Law Enforcement Council’s SWAT team went into the South Shore Plaza in Braintree looking for suspects after a shooting, but they didn’t go in blind. They were led by a Franklin Police Department drone. “It’s a great tactical tool,” said Franklin Police Lt. Jim West, a […]
Read Time : 25 Minutes
China’s tech workers pushed to their limits by surveillance software
Andy Wang, an IT engineer at a Shanghai-based gaming company, occasionally felt a pang of guilt about his job. Most of his hours were spent on a piece of surveillance software called DiSanZhiYan, or “Third Eye”. The system was installed on the laptop of every colleague at his company to […]